Customer Service Solutions

Live Chat

A popular choice for students to communicate today is through Live Chat.

All Live Chat interactions are branded in your school's name and colors.

Since many students are searching schools’ websites for answers and clarity, providing a convenient option to quickly communicate with your institution is great customer service tool resulting in a reduction in phone calls and other inquires coming into your offices.

Live Chat can be implemented quickly and easily. Embedded on your website and always on, the software solution allows you to communicate with students at a lower cost than traditional person-to-person real-time contact.

Customer Service Solutions for Higher Ed

An Extension of Your Institution’s Administrative Offices—Financial Aid, Admissions, Bursar, Registrar, or Housing

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