Admissions, Registrar, Financial Aid, Business Office, Housing
CMD Outsourcing Solutions helps colleges and universities resolve student inquiry challenges. Designed to improve operational efficiency and boost retention, our support services connect financial, administrative and registration officers to better overall performance.
- Increase answer percentages
- Expand communication options
- Deliver consistent service levels over fluctuating call volume
- Resolve 93% or more of ALL inbound inquiries
- Eliminate the need for students/parents to call
- Reach students/parents when you need to
- Eliminate complaints
- Dramatically increase service levels
- Communicate the way students do
- Make wait times irrelevant
Building on over a decade of call center innovation for higher ed, we stand ready to serve you. Email CMD or call 888-817-7575 for more information.